I am a subscriber to Arpeggio Software products and want to download the latest releases.  Where do I go to download the software?

There are 2 places to download if you are a customer with a trial or on support.   After you log in there are 2 options in the top menu that give you access.  The first option is MY ACCOUNT then a drop down menu will display and you can select MY DOWNLOADS.   The 2nd place is on the top menu under the SUPPORT option and a drop down menu will display and you can select GO TO MY DOWNLOADS.  The page displayed by either option will show all of your available downloads and the date next to each file is the last update date of the software product

I just subscribed to a product but my download is not in My Active Orders.  Where is it?

You can see your active orders under the MY ACCOUNT option in the top menu and then a drop down menu will appear and you can select MY SUBSCRIPTIONS to display your active subscriptions.

What version of OS will the software work on?

ALL products will operate on OS versions as far back as V6R1.

If I get a free version of a software product, are there any restrictions?

The restrictions are listed in the license agreement that you click to accept in the download section of this website.   The only free product offered now is ARP-UTIL.

I plan on upgrading my IBM i.   Will I need to pay a fee to continue using my software?

If you are active on a support and maintenance subscription you won't incur any fees for transferring your subscription to an upgraded box.  If you are running the free license of a product you will need to buy a subscription to receive a new key to operate the software on the new upgraded box.  If you allowed your subscription to expire and then need to reactivate your subscription you will be required to pay in arrears for those periods you hadn't renewed before purchasing a renewal to receive a key.